Refund Policy

Pre-booking interest is free. Refund and cancellation terms apply only after a paid rental plan is activated.

Free Pre-Booking

Joining the waitlist or sharing interest does not require payment, so no refund is needed at that stage.

Before Fruiting

No-questions-asked cancellation is available before mangoes are fruited, subject to the signed booking terms.

After Fruiting Starts

Once fruiting has started, cancellation and refund support depends on tree stage, harvest planning, and delivery commitments.

Replacement Support

If the signed plan includes replacement support, resolution follows tree condition, field records, and seasonal availability.

Processing

Approved refunds are processed through the original or mutually agreed payment method within the communicated timeline.

Support

For refund questions, call +91 9598 547226 or email info@kisaanu.com.